Location:Appleton, WI, USAPay Rate:
Pay Type:Benefits:Medical, Dental, Vision, 401(k), Life Insurance
Employment Type:Full Time

Company Overview

At DirectMed Imaging, we're more than just a medical parts company - we are mission-driven innovators with an unwavering commitment to extending the life of critical diagnostic imaging technologies, reducing healthcare waste, lowering diagnostic imaging equipment costs, and improving patient access to quality care.

We offer an extensive array of imaging parts, engineer training courses, and customer support services in the US and abroad to ensure that medical facilities and service providers have access to top-notch equipment and expertise to keep their operations running.

If you would like to help us become the most trusted resource in aftermarket diagnostic imaging equipment - keep reading!


The Opportunity

We are seeking an experienced Electronic Repair Technician III to oversee complex repair operations and lead advanced troubleshooting efforts. This leadership role requires deep expertise in electronics, exceptional diagnostic skills, and a proactive approach to guiding both repair and engineering support teams. The ERT III will play a key role in developing new test solutions and repair processes, mentoring junior technicians, managing detailed repair documentation, and collaborating closely with engineering to drive continuous improvement initiatives.


Key Responsibilities:

  • Lead testing, troubleshooting, and repair of returned products to meet OEM and regulatory standards.
  • Perform complex PCB-level rework using advanced SMT and PTH soldering techniques.
  • Conduct thorough quality assurance testing on analog, digital, and RF circuitry.
  • Analyze root causes of failures at the component, subassembly, and system levels.
  • Design, program, and build custom test fixtures to enhance repair validation processes.
  • Create, maintain, and review technical documentation, work instructions, and test protocols.
  • Provide mentorship and technical support to junior technicians and peers.
  • Lead process improvement initiatives and evaluate new tools, technologies, or methodologies.
  • Maintain repair and inventory records with high accuracy in internal tracking systems.
  • Support ISO 13485 compliance by following and improving quality-related procedures.
  • Assist in equipment staging and configuration for redeployment to customers or field locations.

Knowledge, Skills, and Abilities you'll need for this opportunity:

  • Associate's degree in electronics, completion of 2-3 years of relevant bachelor-level coursework, or
  • Equivalent military training and at least 10 years of experience, or
  • Extensive on-the-job training with a minimum of 5 years of hands-on electronics repair experience.
  • Advanced knowledge of electronics theory and expert-level diagnostic capabilities.
  • Proven troubleshooting skills across analog, digital, and RF circuitry.
  • Mastery in soldering, including fine-pitch SMT and PTH rework.
  • Deep familiarity with test equipment: oscilloscopes, multimeters, power supplies, RF tools.
  • Ability to read and interpret complex schematics and technical diagrams.
  • Strong analytical and documentation skills.
  • Experience creating test procedures and designing test fixtures.
  • Proactive, organized, and able to manage multiple priorities independently.
  • Strong communication and leadership skills with a collaborative mindset.
  • Commitment to safety, accuracy, and continuous improvement.
  • Familiarity with ISO 13485 quality standards is a plus.

Why we love DirectMed, and why you will too!

  • Industry-leading products and service
  • Work hard, and have fun doing it
  • Incredibly fast growth means limitless opportunity
  • Flexible and dynamic culture
  • Work alongside some of the most talented and dedicated teammates
  • Competitive base salary with an excellent commission structure
  • Great benefits package including healthcare, dental, vision, 401k, and paid time off
DirectMed Imaging
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